How to cancel an order on Aurelia?


Return Procedure.

The goal of is to give customers an exceptional shopping experience every moment you use it. This refund policy covers all things bought via

It’s intended to instill confidence inside you that they guarantee behind the items on the marketplaces and to facilitate refunds unless you’re not completely happy with the purchase. When making any purchases, you must read carefully such terms.



Whether you’re unhappy with a product you bought from, you could exchange it for reimbursement within thirty days of shipment as provided as it’s still in its complete packing and condition. It is impossible to return products that have been used and altered in any manner.

If the item was delivered broken or faulty, please check the following section; alternative conditions could be in effect.

Call us at (570) 701-8898 or use the contact page to contact them about returning an item.

In cases where the item came broken or faulty, you would be liable for the returning shipping fees.

They advise protecting your return package and utilizing a trackable delivery option should you ship the product back without needing an Aurelia return ticket. Items destroyed during return shipping or never collected refunds are not eligible for returns.

The following products are not returnable.

Items that are “non-returnable” or “finished goods” on the manufacturer’s website or at the time of checkout.

Gift certificates.

Items with Damage and Defects.

You can return the product or any other goods if, in an unusual event, one of the things you purchased is broken or faulty when it arrives. Whether they’re a pair, they must be replaced or given a complete refund.

Contact them or use their feedback form to submit a complaint about a product. You might be asked to send pictures of the packing and the faulty or damaged goods.

Unless it was harmed in transportation and is useless, the original packing is necessary to permit a return.


You will receive a refund for qualifying products that you decide to get, including any relevant sales tax. You also will claim a receipt for any shipping fees you might well have prepaid to Aurelia for just any broken or faulty products.

Any additional items after that purchase if they were part of a collection. You are liable for the shipping fees associated with returning products that are not broken or faulty.

Soon once Aurelia receives and analyzes the qualifying item, rebates will be made to the same mode of payment. When they are unavailable to reimburse your original currency mode, Aurelia will issue you shop credit in the sum of the rebate you are entitled to; one can use this credit only for future purchases made via the website.

Items are missing.

Please let us know as quickly as possible but no later than the end following delivery whether any components or goods from your order are missing. Phone or fill out the Contact Us button to contact Aurelia Customer Support.


By accessing the Recent Orders webpage and using the “Cancel Order” option for the purchase, you can nullify a command within 30 minutes of placing it. When you make a purchase, the opportunity to withdraw would only be available for thirty minutes. The order will then be completed for shipment to you after that. For canceling it reach out to their teammates.