Ajio, a prominent fashion and lifestyle website in India, with a large user base. Although Ajio is utilized by millions of individuals, the canceling system is lacking. There are numerous ways to cancel an order on Ajio depending on the order’s status.
Use this guide if you wish to cancel an Ajio order that has already been placed. If you’ve already paid for an Ajio product and want a refund, this tutorial will show you how to request a refund and cancel your order.
Policy on Cancellation and Returns
Orders can be canceled in whole or in part up until they are shipped. Once your order has been shipped, you’ll be given a tracking ID number that you can use to keep tabs on its progress. To request a cancellation, send an email with the unique tracking identifier number to customercare@ajio.com. If you cancel your order, you will receive a refund in the next two business days. The refund will appear in your bank account or Ajio wallet within a reasonable length of time if you paid by cash on delivery. Refunds will be provided to the original payment method, and any relevant bank fees will be deducted from the refund amount. Also, keep in mind that after your order has been shipped, you cannot cancel it with Ajio.
Cancellation, return, and refund policies are in place for specific products. Fashion and leisure items, for example, can be returned for a refund within 30 days of delivery. Merchandise can be returned for a full refund within seven days of receipt. For further information, see their Frequently Asked Questions page.
To cancel an Ajio order, use the company’s website, app, or customer service to contact them directly. Use the Ajio app for the best results (Before the order is processed). For more information, see the following instructions.
Use the app to cancel your Ajio order
If your order hasn’t been shipped, you can use an app or website to keep track of it. Still, you can see the “Cancel” button on the order form. The process of canceling your product is as simple as tapping on it, then selecting the reason for your cancellation.
If you have already paid for the product, you will receive a refund in 3-4 business days. Most of the time, you’ll get your money back within a day or two.
Making a call to customer service
Once your order has been processed, you will not be able to change or cancel it. Ajio’s greatest flaw is that you have to write a letter to customer service or wait for a phone call from delivery to get your order. You can reach customercare@ajio.com by e-mailing this address.
If the customer decides to cancel the order before it is sent, he or she can do so by sending an email to customercare@ajio.com with the unique tracking identity number they obtained from AJIO. ”
