Buying from Aachho.com is a stress-free experience thanks to their pleasant policy. For their dedicated customers, they provide a “100% Buyer Protection Program.” Pre-purchase and post-purchase support is always available. The following terms and conditions should be read carefully before making a purchase.
The size of the exchange by a domestic client If a consumer is dissatisfied with the size of the product they received, they should contact us at SUPPORT@AACHHO.COM within 24 hours of receiving the package, or they can submit a return request online at https://www.aachho.com/pages/returns. The goods will be returned to its original location if a reverse pickup option is available for your pin code. The customer is responsible for the Rs 300 reverse pick-up fee. There are some pin codes in which reverse pick-up may not be possible. If this is the case, the client must return the item with their name and phone number clearly visible. Only in the case of size discrepancies are exchanges permitted. A refund will not be provided in the event of a product return. It is not possible to return any items purchased using special discounts or promotions.
Products that have already been purchased cannot be returned.
Within 24 hours after delivery, if a product is broken or defective, or if an erroneous item is provided, please notify us. They will ship a replacement in as little time as feasible. However, before a product leaves our warehouse, it must pass through three tiers of quality control, all of which are videotaped for your benefit. Still, if you have a problem with the product, they will take care of it.
Are there times when it’s not possible to use Exchange
Due to the color difference, an exchange is not permitted. Screen resolution and lighting can cause a 10% color variance.
Material or color complaints are not grounds for a return or exchange. Their products are made with the best materials available, and all of their specifications are included in the product description. Before placing your order, please take a moment to review all of the terms and conditions.
The 30-day expiration date will be printed on the credit voucher you receive in return.
INDIAN CUSTOMER CANCELLATIONS
Please email at firstname.lastname@example.org within 24 hours of placing an order if you need to cancel it. After deducting the fees associated with the payment gateway, a refund will be issued.
Cancellation policy for international customers
You should email at email@example.com with a photo of the damaged merchandise if you receive the wrong product.
Damaged products in your cargo must be reported to the post office within 24 hours of delivery. They have a solution for these situations.
The buyer is responsible for all Customs and Excise taxes imposed on the merchandise.
In the event of a Size Exchange, there is no reverse pickup option for overseas deliveries.
You can reach them at Support@aachho.com if you have any additional concerns or questions about this.
CANCELLATIONS BY AN OUTSIDE CUSTOMER
Canceling an order within 24 hours after placement by emailing them at Support@aachho.com is the only way to avoid being charged for the item(s).
Your card’s account will be refunded if you cancel your order within 24 hours after purchase. After deducting the fees associated with the payment gateway, a refund will be issued.